A young man in dark glasses and a woman laugh together across a table, in a room displaying wearable technology.

Support & Activities

Digital inclusion: support with technology, at your pace

We can support you to make sense of what’s out there, get to grips with the accessibility features your devices already have, and find ways to use technology in everyday life with more confidence and independence. You don’t need any experience to get started. Just bring the devices you already have, and we’ll take it from there.

Key details:

One-to-one support available
Group sessions
Free service
Support with phones, tablets, computers, and other assistive technologies

Who is this support for?

Our digital inclusion support is for anyone living with sight loss who wants to feel more confident using technology or explore tools that can make devices more accessible for them. This service is right for you if:

You have a smartphone, tablet, or computer but don’t know how to make the most of its features

You’ve heard about apps or tools that could improve your everyday life but don’t know where to start

You want your device set up to better suit your accessibility needs.

You’d like someone to show you, step by step, how things work

Not sure where to begin? Get in touch and we’ll talk through your options.

Get in touch

What to expect

Ways we can support you with digital technology

A MySight York staff member points at a smartphone screen while an older woman and man look on.

One-to-one support

We offer relaxed, one-to-one sessions in a fully equipped space dedicated to digital and assistive technologies.

You can try a range of devices, including Apple and Android phones and tablets, as well as assistive technology like smart devices and wearables.

There are no expectations, and there’s no need for you to prepare. Our experts start where you are and work with you to find out what’s right for you.

Get in touch to book a session

A member seated in a meeting room holds a smartphone displaying a high-contrast, accessible menu with large, colourful buttons for calling, texting, voice controls and email. Another person in a black Synapptic-branded shirt sits nearby, demonstrating the technology.

Peer support groups

Our regular peer support groups are a great chance to share tips, discover what’s out there, and hear what’s working for others. They are relaxed and you don’t need previous experience of assistive technologies to come along.

View activities & groups

A teal ceramic mug filled with black coffee sits on a wooden desk beside a smartphone with a dark, reflective screen. The background is softly blurred, creating a warm, cosy atmosphere.

Tea + Tech

Informal spaces where you can bring your device, ask questions, and explore new technologies.

Sessions cover everything from talking books to AI tools, and we’re always open to suggestions for future topics.

Get in touch

Three people sit and stand around a table during a computer learning session. A person in a dark shirt leans over and points at a laptop screen while assisting another person wearing headphones. A third person sits beside them looking at a separate laptop.

Meet our digital champions

Our Digital Champions are volunteers who support people to feel more confident using technology. Many have lived experience of sight loss, so they understand the barriers first-hand.

They will support you to make the best use of technology in your daily life; giving you time and guidance to try new equipment and find out what’s right for you.

Technology worth knowing about

There’s a lot of technology out there, and it evolves so quickly that it can be difficult to keep up. At MySight York, we try to focus on what’s useful, accessible, and genuinely improves your daily life.

Smartphones and tablets

Almost every smartphone or tablet has powerful built-in accessibility features, from screen readers to voice control. Get support to set them up in a way that works for you.

AI-powered apps

Some apps can describe text, identify objects, and even make navigating your local area easier. Learn which ones are most useful, and how to use them confidently.

Specialist devices

From screen readers to magnifiers, learn about equipment designed specifically to support living with sight loss.

Wearable technology

Devices like smart glasses and other wearables can support all manner of everyday situations. Explore whether they are right for you.

Smart home and voice technology

Voice assistants and smart devices can make tasks like setting reminders, controlling lights, or checking information that bit easier.

Browse our technology guides

MySight York staff, Bex, supporting a member with her mobile phone.

Digital inclusion supported by our funders

The Digital Inclusion service is made possible thanks to the support of our funders. Their contribution helps us provide free, practical support for people who want to feel more confident using technology and learn new digital skills.

Ready to get started?

If you’d like to know more about digital technologies, or you are not sure how to get the most out of the devices you are already using, we are here to talk. Together, we can chat through your options and decide on your next steps with confidence.

Call us on 01904 636269 Email bex.wood@mysightyork.org

Other ways MySight York can support you

A worktop and shelf displaying assistive equipment: large-button phones, handheld and stand magnifiers, talking clocks, a video magnifier, task lamps, and a book on a wooden reading stand.

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Find out more

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A woman in tinted glasses reads a booklet alongside an eye care liaison officer.

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