Change your text size

Change colour contrast mode

Accessibility help

01904 636269
Close-up of two hands resting on a wooden table, with one hand gently placed over the other in a supportive gesture.
For Families & Carers

Supporting someone with sight loss starts with looking after yourself

Supporting someone with sight loss can feel overwhelming at times, bringing uncertainty and questions about what to do next.

Your focus might be on supporting them to adjust to their changing circumstances, but your own health and emotional well-being matter just as much.

Here, you will find practical advice and links to useful resources, so you don’t have to figure it all out on your own.

Explore options for someone living with sight loss

Knowing where and how to find the right support for someone close to you can be daunting. Below you will find practical information and advice to help you move forward with confidence.


Extreme close-up of a person's blue eye, looking up and to the side, with lashes and the surrounding skin softly out of focus.

Understanding their sight loss

Learn about different eye conditions and how they might impact someone’s daily life.

Eye Conditions
A worktop and shelf displaying assistive equipment: large-button phones, handheld and stand magnifiers, talking clocks, a video magnifier, task lamps, and a book on a wooden reading stand.

Practical support for daily life

Discover local services and equipment that support independent living and confident choices.

Equipment & Information Centre
A smiling woman in dark glasses holds a pair of small dumbbells out in front of her at a seated exercise class.

Focusing on health and well-being

Understand ways to support good physical and mental health, or help someone stay connected with their local community.

Activities & Groups
Two men walk along a residential street, one holding the other's arm to guide him as he uses a white cane.

Sighted Guiding for Family and Friends

Discover practical tips to confidently guide a friend or loved one with sight loss, enhancing their independence in everyday settings, perfect for those needing occasional support in changing light or diverse environments. This service takes place across one session and booking is essential.

A member during a sensory walk, holding an autumn leaf with both hands.

Living Well With Sight Loss (LWWSL)

Share experiences of sight loss with others in similar situations and get practical advice and information. These free, informal courses aim to help you increase your independence, boost your confidence and connect with others to share experiences.

Through these two sessions, you’ll get practical advice, information and guidance on the organisations, products and services available to help you. LWWSL takes place across two sessions and booking is essential.

Here to listen when you need to talk

Prefer talking it through? Give our friendly team a call, Monday to Friday, 9:30am–3pm.

Together, we will explore the best way forward for you and the person you are supporting.

More options for carers and families

If you would like more information and advice, you might find it useful to connect with other organisations that support carers and families living with sight loss.


Royal National Institute of Blind People (RNIB)

RNIB is a national sight loss charity, who offer practical and emotional support to blind and partially sighted people, their families and carers.

Visit RNIB

York Carers Centre

York Carers Centre is an independent body, offering free support to unpaid carers of all ages. They work with other organisations to ensure that unpaid carers in York receive the confidential information, guidance and support they need.

Visit York Carers Centre

York SEND Local Offer

Their website provides information about the available support for parent carers, professionals, as well as children and young people with Special Educational Needs and Disabilities (SEND) in York.

Visit York SEND Local Offer

Parent Carer Forum York

The Parent Carer Forum supports parent carers of children aged 0 to 25 years, who live in York.

Visit Parent Carer Forum York