Change your text size

Change colour contrast mode

Accessibility help

01904 636269
Alexa Downloadable Guide

Making a call on your Alexa device

If navigating your phone to make a call is a struggle, your Alexa device can do it for you. This guide covers the one-off setup that lets Alexa use your contacts, and the three commands you need to make, answer and end a call. You’ll need an Amazon account, an Alexa device and a smartphone.

Download guide

Read the guide

You can use your Alexa device to make calls simply by asking. Removing the frustration of having to navigate your smartphone.

To do this you will need the following:

  • An Amazon account
  • Alexa device
  • Smartphone

(You will need to link your Amazon account to your Alexa device through your smartphone before you can begin Alexa use.)

To enable making calls using your voice on Alexa you must first do the following steps:

  • Open the Alexa app on your smartphone
  • In the top left corner, press the button with 3 horizontal lines on. A menu will open.
  • Press the communicate button to open another menu.
  • Confirm your name and allow Alexa to access your contacts.
  • Confirm import of your contacts to Alexa.

To make a call using your Alexa device do the following:

Say “Alexa, call [Contact Name]”

The contact’s name you say should match the name you have them saved as in your contact list.

To answer incoming call:

“Alexa, answer”

To end call:

“Alexa, end call”

**Note: calls to mobile or landline numbers are charged at the rate of your phone provider**